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    • Untruthful2
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  • Jun 22
  • Auto Financing
  • Hollywood, Florida
  • Car Loan
  • 22
  • REVIEW RATING 4/5

My spouse is deceased and fmcc will not speak to me because I don't have letters of administration, since there is no will. In Florida you do not need. Title can be transferred with death certificate to spouse and they seem to not know this. They have repossessed the vehicle closed the online pay account and will not talk to me since "I am not the owner" even though I want to pay off the loan.... Read more

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  • Jun 05
  • Auto Financing
  • New Westminster, British Columbia
  • Ford F350
  • 83
  • REVIEW RATING 4/5

I purchased a ford f350 from a private sale.I was naive to the lean game.so paid 41000 cash for a vehicle transfored it to my name at icbc.7months later ford credit calls me and says I am behind in payments.I told them I paid cash for it.They kept refering to me as the former owner/defaulter.Once I got them to acknowledge me;after talking to 5 other reps Nancy was the lady "helping me".I was... Read more

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  • Jun 03
  • Auto Financing
  • Lakeville, Minnesota
  • Car Financing
  • 47
  • REVIEW RATING 4/5

I was unemployed and their line peaple offered me a and extension. No forms got sent to the house, we went on line and signed however they still dinged my credit. When talking to a lead Lisa, she took no ownership and was very mean. So now i have a ding and have t pay 500 for the extension on top of the missed payments. I will also File a claim with the MN AG office and our department of... Read more

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Ford fail to report my car being paid off to all three credit bureaus. Therefore I had messed up credit the next I needed a car.,ford would not only not finance my car but I ended up with higher payments because of them.. Add comment

  • Apr 01
  • Auto Financing
  • Car Loan
  • 329
  • REVIEW RATING 4/5

I paid off my car through Ford Credit and I guess I overpaid them by $3.48. They sent a check to me for the over-payment. I said I had 6 months to cash the check. I forgot about the check until I was cleaning the office. I noticed I still had a few days left so I deposited the check to my checking account. The check from Ford Credit bounced. The bounce notice came before my 6 months were even... Read more

Was this review helpful? 0 2

I have to say the vehicle was complete crapp...but the collections rep was amazing! She was always polite and very willing to work with me. Add comment

  • Mar 23
  • Auto Financing
  • Augusta, Georgia
  • Car Loan
  • 220
  • REVIEW RATING 4/5

After I inquired how to make a "principal only" payment, I was told to right the check for more and additional payment will be applied to principal balance. My gut told me not to believe this, so I inquired again and this time rephrased the question where it would have to be answered clearly. I was given a PO Box and told to send check there with a "note" stating " to apply to principal... Read more

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  • Feb 04
  • Auto Financing
  • Defiance, Ohio
  • Car Lease
  • 316
  • REVIEW RATING 4/5

I leased a Ford Focus, and returned it with ZERO damage, per an inspection by the car lot (and common sense). Ford Motor Credit then billed me over $800 for supposed "damages," refused to provide pictures or even a decent explanation of what they were talking about, and told me I could file an appeal. Of course, it was denied. Then a service representative told me we could settle for a specified... Read more

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  • Dec 07, 2014
  • Auto Financing
  • Ford Expedition Limited
  • 496
  • REVIEW RATING 5/5

It is very "UPSETTING" when you purchase an EXPEDITION LIMITED EL, and to have come to the VERY LAST PAYMENT OF $793.78 after 72 months of PAYMENTS "REPO!!!!!" What a F----- JOKE!!! That's Ford Motor Credit & their RETENTION DEPARTMENT for you. I have never in my life met a group of people as "BITTER" as the 10 people that run this department. These people know how to play head games, and... Read more

Was this review helpful? 3 2

Got behind due to health reason signed an extension for 2 months worth of payments keeping current have sept receipt and they show up in october repo car at 10pm at night and car wasn't here they tried to open my door . Highly pissed . Add comment

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