filters
state:
Show
city:
Show
product:
Show
Several times I have found that if you get a call from Ford Credit, their representatives are rude and abrasive. Regardless of if you make any type of payment they come for you like they will take your life if you are late 1 day on a payment. I cannot stand the people...
Read more
h.kitchener
h.kitchener

Sounds like you don't like to pay your bills. All companies tend to take umbrage at those who are financially irresponsible. That's life. Start paying your bills on time.

2.5
#1145112
Reply to reviews
I leased a Ford Explorer XLT in 2015 for 3 years. Nearing the end of my lease I decided to downsize to a Volkswagen. We called Ford Motor Credit to get the payoff of the Explorer and completed the deal. Now, 2 months later, Ford Motor Credit refuses to accept the check...
Read more
1.0
I didn't like
  • Everythign
#1144615
Reply to reviews
Well, As you all know here is yet another complaint about FMC... my 2016 expedition EL has been in shop 6 different times. They literally kept it at one stage for well over two weeks! Different people were driving my truck home, pulling trailers with it, trying to...
Read more
1.0
#1143209
Reply to reviews

Ford Credit - Horrible business Ethics!!

Ford Credit
#1124668
1.4
Details
car payment was late and these thoughtless scumbags contacted my neighbors and got them involved in my personal life. 3 car loans thru ford credit, never defaulted!!! fall a little behind and they are letting my neighbors in on my personal business!! DISGUSTING LACK OF ETHICS BY FORD MOTOR CREDIT!!
Comment
Show
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
Website

Ford Credit - Horrible company/unethical practices

Ford Credit
#1117842
1.0
Details
Ford Credit refuses to help any customers. Never get a car with Ford Credit.
Comment
Show
Additional Fees
Advertised vs Delivered
Billing Practices
Discounts and Special Offers
Interest Rate
Privacy and Data Security
Reliability
Staff
Website

Ford Credit - Completely disrespected

Ford Credit
#1117235
2.0
Details
I spoke with two representatives that completely did not try to help. I simply wanted to payoff my account and they chose to repeatedly give me the run around. Do not do business with them period.
Comment
Show
Billing Practices
Customer service
Discounts and Special Offers
Price Affordability
Product or Service Quality
Reliability
Staff
Website

Ford Credit - 1 month they charge you off for $330!

Ford Credit
#1071054
1.0
Details
Vehicle was involved in a total loss. 6 months after the accident got a mailer saying I owed $330. Mailed and the check was cashed a month later but Ford already sent as a charge off. Total BS! I currently have a 2016 truck and will be trading that out, not going to pay accent more interest to this company.
Comment
Show
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
Website
We have had bad credit in the past and we have had good credit - it goes back and forth since we are contractors. My husband purchased a 2016 Ford Expedition EL new in August 2016. It has been in the shop 6 times for bad engine light. The kept it on average a week at a...
Read more
#1143161
Reply to reviews
If you need a lien release, steer clear of Dana! I’m selling my mother’s vehicle that has been paid off for 10 years. I have waited the 10 required mailing days for lien release processing. And...I haven’t received it yet. Today I asked if they could overnight a...
Read more
#1134645
Reply to reviews
I ended up in the hospital 6 hrs from home to have a kidney transplant. I've been waiting for 3years on the waiting list. I had no time to have someone to take care of my bills. Short story short, Ford credit moved to payments to the end of my term, so that would give...
Read more
4.6
#1117434
Reply to reviews
My escape was repossessed for two late payments. I was at work while this happened. I called ford credit tried to tell them the reason why I was late for two months was due to me not working causing me to fall behind on my payments. Informed them that I was now working...
Read more
1.0
#1114990
Reply to reviews

I leased a ford Edge when they first came out. The payments were made monthly basis. The lease was up so the Edge was returned and the Ford Motor credit company has me down owing them money still. They are suing me for the money now.
Read more
Anonymous
Anonymous

If you have a lease you are pretty much renting that vehicle. Read your contract and addendums thoroughly and you won’t be surprised. Do the pre inspection they offer as well....

Anonymous
Anonymous

What is the money for? You see, this is why you should never, ever get into a CAR FLEASE. I would guess that extra money is for the grossly exaggerated wear and tear charges...

#1111956
Reply to reviews
Was trying to get a vehicle at Fox Ford Chicago, the dealership was great however when it came to getting the vehicle financed lets just say that's where I received the worst customer service I have every gotten from a car company. I explained I was looking to do...
Read more
Anonymous
Anonymous

So, you refused to provide the documentation they needed to pursue finacing for you? And that’s is there fault, right? The dealers have nothing to do with the bank, which is w...

Anonymous
Anonymous

GROW UP! You did not qualify for the loan and you aren't entitled to a car without meeting their criteria.

1.0
#1101367
Reply to reviews
I traded my Fusion in on a Dodge Jeep at a Dodge dealer and Ford Credit refuse to take the payment for pay out of the lease unless I provide them with a copy of my new lease document with Dodge and a letter saying I am allowing Dodge to pay out my remaining lease...
Read more
#1091284
Reply to reviews