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I traded my Fusion in on a Dodge Jeep at a Dodge dealer and Ford Credit refuse to take the payment for pay out of the lease unless I provide them with a copy of my new lease document with Dodge and a letter saying I am allowing Dodge to pay out my remaining lease...
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#1091284
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On Tuesday, August 8, 2017, I voluntarily terminated and paid the balance of the lease on my Ford Escape (which was only two months) by returning the vehicle to a popular Ford Dealer in Vero Beach, Florida. I paid, in full, in the amount of $841.40 for the two...
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1.0
#1088072
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I was called by Patel Smith from Ford Financial about a payment due. I have him the payment date and he recaped falsifying my account. I asked for a supervisor and he put me on the longest hold. When the supervisor (Janet Sterling) came to the phone she demonstrated...
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1.5
#1077875
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Ford Credit - 1 month they charge you off for $330!

Ford Credit
#1071054
1.0
Details
Vehicle was involved in a total loss. 6 months after the accident got a mailer saying I owed $330. Mailed and the check was cashed a month later but Ford already sent as a charge off. Total BS! I currently have a 2016 truck and will be trading that out, not going to pay accent more interest to this company.
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Ford Credit Auto Loan Review

Ford Credit
#1025011
I fell behind as I lost income. I applied for Sloan and got it. I called Ford Crwdit to work out payments in the rears . All they did was got Gunnar with be reading be the riot act and always threatening wine with repossession . They are very rude and Bastet to work with they treat people like dogs. I had promise dates on file and those *** took my car anyway
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Ford Credit Auto Loan Review

Ford Credit
#1021783
1.0
Details
Beware of financing anything through Ford Motor Credit! They are loan sharks!
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Ford Credit Customer Care Review

Ford Credit
#958343
2.4
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I have a loan ford credit never being late with payment. But for some reason wouldn't finance for second vehicle. Go Nissan for doing what ford wouldn't
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My family has two Ford vehicles- love them! However, I have been working with Ford Credit for a month to get paperwork for a transaction and have been given the run-around EVERY TIME I CALL. This is affecting my pending mortgage on a new house, which I might now lose...
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Anonymous
TechTeacher69

I am going through the SAME thing in Florida!!! They are forcing me to stay in a hotel because we can't close on our home without their docuemtation showing that I voluntarily...

3.5
Bainbridge, Ohio
#1077027
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I had always made my payments ahead of the scheduled due date until last November 2016. I hit a difficult time with my health and some other unforeseen issues and was unable to make my due date. I called Ford Credit and the customer service lady was so kind and she...
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4.3
#1059919
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I was injured last April. I tore stability ligaments in my right ankle and my left toe was smashed and I sustained a head injury Resulting in memory, speech, and balance deficits. I have kept in contact with you people throughout my ordeal. I have made arrangements to...
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3.6
I liked
  • Accountability and follow up
I didn't like
  • Insulted by ford credit employee
  • Sevice
#1046429
Reply to reviews
I was told by justine on 3 9 17 that 22.94 late fee would be taken off since not my fault well my payment came out of account on 3 15 17 with that amount n thru my accound over drawn when u call recording it did not have that on there i checked bank n full amount was...
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Anonymous
Anonymous

YOU WON'T UNDERSTAND ANYWAY!You're an adult and you can't even write a few sentences using punctuation, sentence structure and grammar. You can't even spell out simple first ...

Anonymous
Anonymous

I'm impressed! Please tell us the meaning of such highly intelligent phrases as: "n thru", "account" and "b hing"! Fighting over some late fee is the least of your problems....

1.0
#1021124
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I purchased a lease back in 2015 for a Mustang Ecoboost. The car had been picked up and delivered to the dealership I purchased the lease from by ways of driving. This dealership was located 2 hours away from where I picked up the lease. When the car arrived I noticed...
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Anonymous
Anonymous

YOU DIDN'T "PURCHASE" ANYTHING!!You got into a CAR FLEASE. You didn't buy the car or the FLEASE. You never owned the car and because it was a CAR FLEASE, you got into a horr...

1.0
I didn't like
  • After sale support
  • Sevice
  • Caring
#1018105
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I called Ford Credit on Jan. 26th to get payoff on my 2017 Ford F-150 Pickup mailed it in that date Ford Credit did not post the payment until Feb. 8th this was very convenient so they could add another $14.68 interest. I contacted Ford Credit earlier and a lady named...
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1.0
I didn't like
  • I totally did not like and do not recommend bunch of liars
  • After sale support
  • Underhanded
#1006141
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Have never leased a Ford before and won't EVER again. No wonder the North American car market suffers. Nothing but IDIOTS from beginning to end. The salesman was a *** and couldn't get anything correct if his life depended on it and then Ford Credit is even worse then...
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#985729
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