Ford Credit
Reviews and Complaints
Leasing. they tried to blame us for a clear coat on the roof of the car. that is total poor quality on their part.
- Criminal
- Just criminal
- Horrible everything
Preferred solution: Price reduction
User's recommendation: DO NOT LEASE OR BUY A FORD. DONE WITH FORD. TURNING IN TO ATTORNEY GENERAL.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerScam alert by local car lot
- Just criminal
- What seemed to be simple financing and payments
- Hateful customer service from redemption
- Very bad
Preferred solution: Let the company propose a solution
User's recommendation: Do not purchase a vehicle from Ford Credit
Need to speak to a representative
Preferred solution: Need a letter
Titles release
Preferred solution: Deliver product or service ordered
User's recommendation: Depends on how this goes
Deferment truck hasnt been delivered need till May 17 for first payment due date
- Not following through with promises
- Need assistance cant get a call as answered
Preferred solution: Deliver product or service ordered
User's recommendation: Can't talk to anyone e in billing they aren't answering
Dissatisfied with a blanket response letter
In 2018 I bought a Ford Fusion through ford credit, for some reason we missed a payment by the 30 days and it went on my credit history, ok that sounds about right, 2 years later having not missed one payment since for ford credit or anyone else I sent a letter detailed as Ford Credit requested it. I made it clear to them that if they removed the late payment I would be in a credible position to lower my mortgage saving me approximately $300 a month.
I received a blanket letter that basically told me to get lost missed the payment and there is nothing they will do about it. Ford credit I am going to buy out the remainder of the loan and have nothing to do with ford, which does hurt them as I have four boys who all need cars but I will never allow them to set foot in a ford forecourt
- Shocking customer service
User's recommendation: Stay clear
NeedEd help
User's recommendation: If your in a jam, call your lenders and ask for help instead of just worrying and not paying!!
Need info
- Accountability and follow up
Registration issues, disability reimbursement
Preferred solution: Let the company propose a solution
Problem
User's recommendation: With mechanic problme. Car must not be the customers problme when report and Ford should make a plan for customers
Do not recommend using Ford Credit website
- Difficult to make payment using website
Preferred solution: Fix the website.
Address change
- Vehicles and leasing
Preferred solution: Talk to manager of dealership
Big issues
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerREDEMPTION CENTER TOLD ME I WAS PAID UP THROUGH JANUARY BUT MY CURRENT BILL IS FOR JANUARY WITH MY REDEMPTION PAYMENT POSTED
- Dealership
- Does not follow gaap
- Very odd accounting practices
- No grace periods
Preferred solution: CORRECTED STATEMENT AND CHANGE IN POSTING PRACTICE
Be careful on the account manager
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Stay away from the Attorney General. The first person they will check out is YOU ; back to the day of your birth for unfiled or unpaid taxes (local, state, federal) , criminal record activity, child support payments or other court ordered restitution, and so much more.
They are not your friend. You will find yourself audited for 7 years even if you come up clean.
And don't expect any favors from Ford. You're on the wrong track in both instances.