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3.2
Got a new 2017 Fusion two years ago..My car I had just turned in after leased was thought to have scratches for 689 dollars. I complained and told them they were crazy..that car was 1 1/2 yr old and was as perfect as my other 5 lease turn ins with no problems.

SO ..never received another bill , after I called dealer..told him to hold my car if it was still there because the company was bullshitting..NO MATTER WHAT< there were lease turnin allowance of like 300 per my salesman..I told him there were no large scratches..my broinlaw works at the dealer and checked it out for me before turn in.

I understand the independent companies make lots of money on this..whoever comes out..makes up *** so they can get paid more..NOW I go to release and they ask me why I didnt pay that money..so it was off my account in March 2017 and NOW Ford put BACK on my account as delinquent and I cannot re lease. Just found it on my credit report!!!

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $689.

Preferred solution: Let the company propose a solution.

Ford Credit Pros: Vehicles and leasing.

Ford Credit Cons: Being lied to.

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