filters
state:
Show
city:
Show
product:
Show
I have 2 cars with Ford Credit and their customer service is horrible. If I have a problem, I just get transferred between departments and everyone has a bad attitude. They need to be trained on Customer service. They don't listen and talk over you. IT'S THE WORST...
Read more
#1178734
Reply to reviews
When I had the extended warranty on my vehicle, most of the time service was horrible, what really needed to be addressed was not ,they like you to keep paying the deductible making you spend more than you should. Please beware also when and if you know what your...
Read more
#1168706
Reply to reviews
Several times I have found that if you get a call from Ford Credit, their representatives are rude and abrasive. Regardless of if you make any type of payment they come for you like they will take your life if you are late 1 day on a payment. I cannot stand the people...
Read more
h.kitchener
h.kitchener

Sounds like you don't like to pay your bills. All companies tend to take umbrage at those who are financially irresponsible. That's life. Start paying your bills on time.

2.5
#1145112
Reply to reviews
I leased a Ford Explorer XLT in 2015 for 3 years. Nearing the end of my lease I decided to downsize to a Volkswagen. We called Ford Motor Credit to get the payoff of the Explorer and completed the deal. Now, 2 months later, Ford Motor Credit refuses to accept the check...
Read more
1.0
I didn't like
  • Everythign
#1144615
Reply to reviews
Well, As you all know here is yet another complaint about FMC... my 2016 expedition EL has been in shop 6 different times. They literally kept it at one stage for well over two weeks! Different people were driving my truck home, pulling trailers with it, trying to...
Read more
1.0
#1143209
Reply to reviews
If you need a lien release, steer clear of Dana! I’m selling my mother’s vehicle that has been paid off for 10 years. I have waited the 10 required mailing days for lien release processing. And...I haven’t received it yet. Today I asked if they could overnight a...
Read more
#1134645
Reply to reviews
Show

Ford Credit - Horrible business Ethics!!

car payment was late and these thoughtless scumbags contacted my neighbors and got them involved in my personal life. 3 car loans thru ford credit, never defaulted!!! fall a little behind and they are letting my neighbors in on my personal business!! DISGUSTING LACK OF ETHICS BY FORD MOTOR CREDIT!!
1.4
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
Website
#1124668
Reply to reviews
Show

Ford Credit - Horrible company/unethical practices

Ford Credit refuses to help any customers. Never get a car with Ford Credit.
1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Discounts and Special Offers
Interest Rate
Privacy and Data Security
Reliability
Staff
Website
#1117842
Reply to reviews
I ended up in the hospital 6 hrs from home to have a kidney transplant. I've been waiting for 3years on the waiting list. I had no time to have someone to take care of my bills. Short story short, Ford credit moved to payments to the end of my term, so that would give...
Read more
4.6
#1117434
Reply to reviews

Contact Ford Credit

Mailing Address:
Ford Motor Credit Company LLC
American Road
Dearborn, MI 48126-2701
Phone:
(800) 727-7000
More

Ford Credit Products and Services

Show

Ford Credit - Completely disrespected

I spoke with two representatives that completely did not try to help. I simply wanted to payoff my account and they chose to repeatedly give me the run around. Do not do business with them period.
2.0
Details
Billing Practices
Customer service
Discounts and Special Offers
Price Affordability
Product or Service Quality
Reliability
Staff
Website
#1117235
Reply to reviews